Q: How can I pause an ad? What happens once I pause it?
A: Log in to your account and click "Adstrips" in the left navigation bar. Click on the number that appears in the column named "Current ads", to the right of the placement where the ad you need to pause is running. Use the drop-down menu in the "Status" column to select "Paused" and save.
Paused ads will disappear from your site in 15 - 30 minutes and won't restart until you use the drop-down menu to change its status back to "Active". It's also a good idea to drop a note to the advertiser letting them know the ad was paused (return to the page where you paused the ad, then click "Contact advertiser" below the name of the ad). If you need help with a paused ad, email us!
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